April 8, 2010

What if Peter, the disgruntled cubicle-dweller in the movie Office Space, had been able to see that his hated TPS reports were read and appreciated by a real live person, someone he had met? New research from Wharton management professor Adam Grant suggests that his motivation and productivity would have soared. So just imagine what some face-to-face contact could do for a more committed member of your team.